We work closely with all of our customers and strive to be significant to each of them, adopting a true category management approach to drive mutual benefit for all.
Across our global group of companies we supply a wide range of retailers and food and catering specialists including:
Amazon is a US-based online retailer and has recently launched AmazonFresh into the UK grocery sector on 9th June 2016. Currently it offers its services to 214 postcodes within the London area and will be rolling out more postcodes. As a company their goal is to offer ‘Earth’s biggest selection’ online, to increase convenience within online shopping and to offer leverage investment in logistics. Along with their high standards and extensive knowledge of the market AmazonFresh aim to earn customer trust and drive shopping experience.
Tesco is the UK's largest grocery retailer with 28.2% of the market. Tesco core formats are hypermarkets, supermarkets, convenience and online, operating a multi-format strategy. Superstores are Tesco's biggest format in the UK with approximately 1,500 stores. Hypermarkets remain a key part of Tesco's development plans exceeding the current 1,022 stores and are continuing to build its position in the convenience sector (5,204 stores).
Waitrose is positioned at the upper end of the grocery retailing market with 5.2% market share. Until recently Waitrose focused largely on supermarkets with 267 stores, but now it has successfully become a multi-format operator, extending its reach with both large and small format stores. Its ambition to open over 300 stores within a decade, would make Waitrose a key player in the convenience sector.
The Co-operative share 6.4% of the grocery market in the UK with food stores being the main format of the business. It has over 3,500 stores and the portfolio is becoming increasingly weighted towards convenience with 2,700 stores but it also operates in supermarkets/superstores (c.700 stores). The Co-operative has an extremely broad geographic coverage, with a presence in every UK postal area and a bias towards rural areas that lack superstores.
Marks And Spencer
Marks & Spencer (M&S) is a UK-based, international retailer focusing on high quality grocery products and innovation. M&S is developing a modern multi-channel approach to retailing in the UK with over 500 food stores in either convenience, superstore/supermarket format or in food halls. The majority of future growth will be achieved by extending UK models of operation to new markets overseas.
Ocado is a leading dedicated online supermarket in the UK with 0.5% market. By being an online only operator, Ocado has developed considerable expertise in personalising the customer experience to increase the likelihood of purchases. It delivers an average of over 18,000 orders per day and its geographical reach extends to 70% of British households.
Costco is a US-based, international retailer with a relentless focus on providing added value products, without increasing the cost for members. Costco trade in larger pack formats and adopt a Retail Ready Packaging which helps Costco maintain its high efficiency model. Costco have a consistent large store format across all markets and the business seek to open 25-30 new stores each year, driving further expansion, not only in the US, but internationally, prioritising in Asia and Australia as well as adding new stores in the UK and Spain.
Asda aim to be Britain’s best value retailer exceeding customer needs every day with 16.7% of the market. Asda core formats are supermarkets/superstores with 520 stores which account for an estimated 83% of sales. Smaller supermarkets are a key growth opportunity to build on its position as a multi-format retailer and increase the number of convenience stores it currently has (3 stores).
Booths is a fifth generation, family-run business that was established in 1847. It is the leading regional supermarket in the UK with 0.16% market share and 31 stores across the northern English counties of Lancashire, Cheshire, Yorkshire and Cumbria. Booths provides premium and specialist products supported with high levels of service.
Reynolds has been a family business since 1945 and is a leader in the UK distribution of fresh fruit, vegetables, dairy and cheese. They manage over 3,000 orders each day to the UK’s leading: restaurants, hotels, schools and many more. Reynolds provides the freshest produce and chilled foods, delivered anywhere in the UK the next morning, whilst maintaining high ethical and environmental standards at all times.
Natoora was founded in 2001 in Paris with a network of 120 French farmers delivering fresh food to Paris and later the whole of France. In 2004, the concept was brought across the Channel, enabling them to offer the same fresh food in London. Following high demand, it was extended to the rest of the country. Natoora are London’s premier fresh fruit delivery service providing the best quality foods from across Britain, France and Italy.
Albert Heijn is the leading food retailer in the Netherlands and one of the country's best-known brands. It was established in 1887 and now has more than 966 stores. Its mission is “to make the ordinary affordable and the extraordinary attainable” for customers. The company operates three main formats: supermarkets, convenience stores and online shopping with a delivery service.
Coop Danmark operates in Denmark with 32% of the market share and interests in food, fashion, hardware, electronics and many more. It is 100% owned by Danish Group FDB, following the de-merger from Coop Norden. It focuses on values such as accountability, the environment and ethical sourcing as a means of differentiating itself. Coop Danmark operates 5 different formats: hypermarkets (79 stores), supermarkets (331 stores), discount (446 stores), convenience (359 stores) and online.
ICA is a Swedish retail trading group with the majority of its operations in the domestic market of Sweden, however it is growing operations in the Baltic States of Estonia, Latvia and Lithuania. The retailer is the largest in Sweden, where it has almost 40% market share. ICA operates various channel strategies across its markets, with a presence in four formats: convenience (854 stores), supermarkets (709 stores), discount (425 stores) and hypermarkets (136 stores).
Woolworths is a South African chain of retail stores with 4.2% of the grocery market share. Woolworths sells food in over 200 food stores and operates in supermarkets/superstores and convenience format under the name of Engen Food Stop. Its biggest food format is supermarkets with 155 stores.
Pick n Pay is the second largest grocery retailer in South Africa with 16% of the grocery market share. It operates a multi-format portfolio, including online retailing which covers groceries, health & beauty and general merchandise. Its key strength is in grocery formats, with supermarkets being the retailer’s core format (681 stores). It also operates 46 convenience stores and 20 hypermarkets.
Source: IGD Retail Analysis